Roofing Scams Are More Common Than You Think
The National Insurance Crime Bureau reports that roofing fraud costs US homeowners an estimated $3 billion per year. After every major storm, unlicensed "storm chasers" flood affected areas, knock on doors, and pressure homeowners into signing contracts. Even outside of storm season, bad contractors use tactics that cost homeowners thousands in subpar work, hidden fees, or outright theft.
Here are the 12 red flags that separate legitimate contractors from ones that will cost you money.
1. Door-to-Door Solicitation After a Storm
Legitimate roofing companies do not go door to door. Storm chasers arrive within days of hail or wind events, offer "free inspections," and pressure you to sign on the spot. They often disappear before warranty claims arise. The BBB lists storm-chaser roofing as one of the top 10 scams in the US.
2. No Physical Business Address
If a contractor cannot provide a local physical address (not a P.O. box), they may not be around when you need warranty service. Search their address on Google Maps. Verify it is a real business location.
3. Demands Full Payment Upfront
A deposit of 10-30% is standard in the roofing industry. Any contractor demanding 50%+ upfront, or full payment before work begins, is a risk. SquareDash does not collect payment until the job is complete.
4. No Written Contract
Every roofing job should have a detailed written contract specifying: materials (brand, product line, color), scope of work (tear-off vs overlay, number of layers), timeline, payment schedule, warranty terms, and permit responsibility. Verbal agreements protect no one.
5. Cannot Show Proof of Insurance
Request a certificate of insurance (COI) for both general liability and workers' compensation. If a worker is injured on your property and the contractor lacks workers' comp, you could be liable. Verify the certificate directly with the insurance company, not just the contractor.
6. No License or Permit
Most states require roofing contractors to be licensed. Check your state's licensing board. Additionally, your contractor should pull a building permit for the work. Unpermitted work can cause problems when selling your home.
7. Price Far Below Other Bids
If one bid is 30%+ below others, question why. Common reasons: using inferior materials, skipping tear-off, not including permits or dump fees, planning to use uninsured labor, or intending to hit you with change orders during the job. See our cost guide for realistic pricing.
8. Pressure to Sign Immediately
"This price is only good today" is a manipulation tactic, not a business practice. Legitimate contractors give you time to compare options and read the contract. Walk away from any high-pressure sales pitch.
9. Offers to Waive Your Insurance Deductible
Offering to "cover" or "waive" your insurance deductible is insurance fraud. It is illegal in most states. Contractors who do this typically inflate the claim amount to cover the deductible, which is fraud on your policy.
10. No Manufacturer Certification
Top shingle manufacturers like Owens Corning and GAF have contractor certification programs. Certified contractors must meet training, installation, and business requirements. Non-certified contractors cannot offer manufacturer-backed system warranties. See our Owens Corning review for details on certification tiers.
11. Won't Provide References
Any contractor with a solid track record will happily provide references from recent jobs. Ask for 3-5 references from the past 12 months, and actually call them. Ask about communication, cleanup, timeline accuracy, and any unexpected costs.
12. Vague or Missing Warranty
A warranty that is not in writing does not exist. Get specific terms: What is covered? For how long? What voids it? Is it transferable? See our warranty guide for what to expect.
Bottom line: The easiest way to avoid contractor risk is to choose a company with transparent pricing, manufacturer certification, and verified warranties. SquareDash provides all-inclusive pricing, Owens Corning Platinum Preferred certification, and a 25-year workmanship warranty. See your price now with zero pressure.
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